Frequently Asked Questions (FAQ)
General Questions
1. What is The Open Reduction?
The Open Reduction is an educational platform focused on Oral and Maxillofacial Surgery. We provide detailed video content on procedures, including descriptions, indications, anatomy, complications, and demonstrations with actual patients. Our ultimate goal is to build a community encompassing all dental specialties to facilitate access to cutting-edge surgical techniques, research, and treatments.
2. Who can access the content on The Open Reduction?
All registered members can access our content. The target audience includes professionals, residents, and students in the dental and medical fields.
Account and Membership
3. How do I create an account?
To create an account, click on the “Sign Up” button on our homepage and complete the registration form. Once your account is active, you can log in to access our full range of content.
4. How can I update my account information?
Log in to your account and navigate to “Account Settings” to update your personal information or preferences.
5. I forgot my password. What should I do?
Click on the “Forgot Password” link on the login page, enter your email address, and follow the instructions sent to you to reset your password.
Content and Features
6. What types of procedures are currently covered?
Currently, we focus on Oral and Maxillofacial Surgery, offering detailed videos on various procedures. As we expand, we will include content from other dental and medical specialties.
7. Are the videos suitable for all levels of expertise?
Yes, our videos are designed to be informative for all levels, from students to experienced professionals. We aim to provide comprehensive explanations to suit different learning needs.
8. Can I download the videos for offline viewing?
At this time, we do not offer video downloads. All content is available for streaming through our website.
Technical Support
9. I'm having trouble accessing the videos. What should I do?
Ensure you have a stable internet connection and that your browser is up to date. If you continue to experience issues, please contact our support team via the “Contact Us” page.
10. What browsers are compatible with your website?
Our website supports the latest versions of major browsers, including Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge.
Subscription and Payments
11. Is there a subscription fee?
Please refer to our “Pricing” page for information on subscription plans and fees.
12. How can I cancel my subscription?
You can cancel your subscription by accessing “Account Settings” and selecting “Cancel Subscription.” Follow the instructions to complete the process.
13. Will I receive a refund if I cancel my subscription?
Refunds are subject to our cancellation policy. Please review our “Refund Policy” for details on eligibility and procedures.
Contact and Support
14. How can I contact customer support?
Contact our customer support team via the “Contact Us” page. We offer assistance through email and will respond as promptly as possible.
15. How can I provide feedback or suggest new content?
We welcome your feedback and content suggestions. Use the “Feedback” form on our website to share your ideas and help us improve.
